Customer Journey Analytics has several AI features that span predictive and generative models. The goal of these features within Customer Journey Analytics allows our customers to work smarter, faster and easier. For more information on AI in Customer Journey Analytics, please visit the CJA AI FAQs.
Intelligent Captions will scan the data and provide a summary of insights that can then be used as a starting point for recap notes or edited as desired.
The AI Assistant is a panel that opens to provide answers to questions about the application, and will soon provide access to an AI Agent. Stay tuned!